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25/05/2026 - Codici launches nationwide digital rights helpdesk to assist consumers (Italy)

argument: Notizie/News - Personal Data Protection Law

Source: Tunews24

Codici is strengthening its work on privacy and new technologies by expanding assistance to consumers affected by online services, automated systems and artificial intelligence, integrating its prior activities on cyber fraud and digital security. The association’s dual objectives are to inform citizens about their digital rights and to collect reports of critical situations in order to provide concrete help to affected consumers. Antonella Votta, head of Codici’s Privacy and New Technologies sector, says many citizens lack full awareness of how personal data affects daily life and that Codici increasingly receives reports concerning data breaches, non‑transparent data use, profiling, aggressive online practices and difficulties exercising privacy rights.

Among the reinforced measures is the Sportello Diritti Digitali e Privacy, conceived as an online reference point available nationwide for those who received communications about personal data violations, believe they suffered unfair online practices, or want to exercise rights against platforms and digital operators. Codici places special emphasis on gathering reports with potential collective impact, including massive personal data breaches, unfair digital commercial practices, non‑transparent profiling systems and distorted uses of artificial intelligence. Consumers seeking assistance or wishing to report issues can contact Codici by phone at 065571996, via WhatsApp at 3757793480, or by email at segreteria.sportello@codici.org. The piece appears on TuNews24, a daily newspaper of the province of Frosinone, published on 22 May 2026.