Source: The National Law Review

A recent US Supreme Court ruling has increased legal risks for digital health companies using AI-powered text messaging to communicate with patients. The decision clarifies and tightens the interpretation of federal laws governing automated messages, such as the Telephone Consumer Protection Act (TCPA), putting more responsibility on companies to ensure compliance.

Health technology firms using AI chatbots or automated messaging systems must now closely monitor consent, opt-out procedures, and the content of messages to avoid potential lawsuits and penalties. The article warns that non-compliance can lead to significant liability, especially as regulators and consumers grow more vigilant.

The ruling is expected to shape how digital health and AI companies structure their communication protocols, privacy safeguards, and legal risk management in the evolving healthcare landscape.