Source: CNBC

A new report shows that AI adoption among small businesses in the United States has reached an all-time high, with a significant portion of firms now using artificial intelligence for marketing, customer service, and operational tasks. Small business owners report that AI tools are making their operations more efficient, allowing them to compete with larger companies and improve customer engagement.

The article highlights case studies of businesses that have leveraged AI to automate repetitive processes, generate leads, and personalize customer communications. Despite these gains, challenges remain, including the cost of implementation, data privacy concerns, and a lack of technical expertise among smaller firms.

Industry experts note that government initiatives and improved access to affordable AI solutions are helping to lower barriers to entry. The overall sentiment is optimistic, with most small business owners expecting AI to drive growth, innovation, and long-term competitiveness in the US market.