According to an article on Personnel Today, Citigroup anticipates significant changes in the banking sector due to artificial intelligence (AI). Approximately 54% of banking jobs have high potential for automation, while another 12% could be augmented with AI. This technological integration is projected to boost global banking profits to $2 trillion by 2028. Despite the automation potential, the introduction of AI poses risks such as data security and reputational damage due to AI's propensity to "hallucinate." Citigroup plans to equip its 40,000 coders with AI technology to enhance productivity and efficiency. The report highlights the necessity of AI managers and compliance officers to navigate regulatory landscapes. Notably, Citigroup draws parallels with the past where technology did not result in job losses but created new roles, as seen with automated teller machines (ATMs). AI's role in banking is still at a nascent stage, primarily in proof-of-concept phases, with substantial future investment anticipated.