Source: Rest of World

Brazilian authorities have rejected an AI-powered social security application due to concerns over privacy, data protection, and the accuracy of algorithmic decisions affecting benefits. The lack of transparency in the app’s deployment has drawn criticism from civil society and experts, who warn about potential biases and adverse impacts on vulnerable populations reliant on social welfare.

The controversy underscores the difficulties governments face in integrating AI into public services responsibly. Calls have been made for stronger regulatory frameworks, ethical guidelines, and inclusive dialogue involving government, technology providers, and citizens. Brazil’s experience mirrors global challenges in governing AI applications within the public sector, emphasizing the need for trust-building and accountability.