Source: Help Consumatori

Help Consumatori reports on a Consumers’ Forum event held in Rome on 15 April 2025, focused on the use of artificial intelligence by financial and insurance supervisory authorities in Italy. The event gathered representatives from the Bank of Italy, IVASS, and consumer protection bodies to discuss AI's role in risk monitoring, regulatory compliance, and customer protection.

Key concerns included algorithmic transparency, bias mitigation, and accountability of automated decisions. Authorities stressed the importance of maintaining human oversight and updating regulatory frameworks to address the rapid evolution of AI tools.

The event underscored the balance between innovation and control in highly regulated sectors and emphasized the role of interdisciplinary cooperation in effective AI governance.