Source: Pinsent Masons – Out-Law

Pinsent Masons – Out-Law – The article reports that the UK government is embedding AI at the heart of its public sector reform strategy, referring to this approach as its new “AI mantra”. The digitalisation agenda spans multiple areas including healthcare, transport, local governance, and justice administration.

The government's focus is on deploying AI tools to improve service delivery, automate routine tasks, and enhance citizen interactions. The strategy is part of the broader Transforming for a Digital Future roadmap, which seeks to modernize government infrastructure and support innovation. It also aligns with the UK's pro-innovation regulatory framework for AI.

However, the article points out that legal experts are calling for increased transparency, fairness, and regulatory oversight, especially when AI is used in decisions affecting rights or access to services. Lawyers stress the need for legal clarity around liability, bias mitigation, and the preservation of human discretion in automated systems.